Frequently Asked Questions

Where are we located?

Kemp House, 1520-1600 City Road London EC1V 2NX, United Kingdom


How much wax should i use?

It is recommended to use ¾ squares of our snapbars to get the best scent. 


How long should I burn for?

It is recommended to burn no more than 3 to 4 hours at a time.


When should I change my wax?

That is completely down to your own needs, usually when the scent is fading that is a good time to change your wax.


What are our wax melts made from?

They are made using Soy wax. One of the most eco friendly vegan wax that can be found.


Who Delivers for The Satin Scent?

Our deliveries are via An Post and calculated at the checkout.